Where are you located?

--The Kupcake Barr is currently a Home-Based business. However, we have a meeting spot in Nashville, TN for pick-up orders

(2200 Brick Church Pike, Nashville, TN 37207).

What are your payment methods?

--We accept Cash, Paypal, Square, and CashApp

Is there a minimum number of Infused Kupcakes for an order?

--Yes. A minimum of one dozen (12) Kupcakes must be ordered PER FLAVOR. Due to our small business nature, we are unable to accommodate multiple flavors of the Infused Kupcakes per the count of 12 at this time unless there is a special being ran.

How should I store my kupcakes?

--Kupcakes iced in buttercream do not need refrigeration if they are to be served the same day; otherwise, refrigerate and then serve at room temperature.

--Kupcakes with cream cheese or whipped icing (such as the Red Velvet, Carrot Cake, Banana Pudding) must be refrigerated.

What is the minimum order for kupcakes?

--We ask that you order two dozen or more. Minis are a minimum of four dozen.

Do you ship?

--At this time we do not ship our products.

 

Terms and Conditions

  1. A NON-REFUNDABLE/NON TRANSFERABLE deposit amount of 50% of your entire order including delivery (if applicable) is required in order to book a date. It is understood that your deposit holds that date and no other date. If a change in date is needed a new deposit must be paid in order to secure a new date.

  2. The remaining balance of your order is due 2 weeks prior to your event date and /or pick up date. It is understood that you are responsible for paying your balance on or before that exact date and not a day later (if not previously discussed and placed in writing). A reminder will NOT be sent to remind you of your payment. It is to your knowledge and mine that if the balance isn’t paid then the order will NOT be filled.

  3. There is a strict NO REFUND POLICY (unless I agree that the fault is mine.)

  4. Orders are normally placed 1-2 months in advance unless there is a weekly preorder in place.

  5. It is understood that, if you give me creative freedom and you are not satisfied with the end result, NO REFUND WILL BE GIVEN.

  6. The price quote is good for 24 hours.

  7. If you have booked a date and a sale occurs, the sale price(s) will NOT apply to already booked orders.

  8.  Delivery requires an additional fee (Minimum $25) within a 10-mile radius of Zip Code 37207. Anything further Delivery rate is $1.00 per mile. This fee must be paid at the time the order is placed.

  9. Once the Kupcakes/Kake are delivered or picked up you assume ALL liability and responsibility for the condition of the Kake(s)/Kupcakes or product(s) once it leaves The Kupcake Barr's possession. You are responsible for providing appropriate and secure transportation.

  10. PAYING A DEPOSIT MEANS YOU HAVE AGREED TO ALL OF THESE TERMS AND CONDITIONS!

 

Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

 

 

Have a different question? Don’t hesitate to call, or email us!

The Kupcake Barr's Policy & FAQ.